Shipping policy
Shipping Policy
Thank you so much for shopping with us ♡
We are so grateful for your support.
Processing Times
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
During launches, restocks or sale periods, please allow a little extra time as we carefully prepare each order.
You will receive a confirmation email once your order has been shipped.
Australian Shipping
We ship Australia-wide using tracked shipping.
Standard Shipping
Estimated delivery: 2–8 business days
Express Shipping
Estimated delivery: 1–3 business days
Shipping timeframes may vary depending on your location (metro vs regional areas).
International Shipping
We currently offer international shipping to selected countries.
Estimated delivery: 7–21 business days
Please note:
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International customers are responsible for any customs fees, duties or taxes.
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Delivery times may vary due to customs processing.
Tracking Your Order
Once your order has been dispatched, you’ll receive a tracking number via email so you can follow your parcel every step of the way.
If you haven’t received tracking within 3 business days, please contact us and we’ll happily assist.
Shipping Delays
While we do our absolute best to ensure timely delivery, we are not responsible for delays caused by postal services, customs, or incorrect shipping details provided at checkout.
Please double-check your address before placing your order ♡
Incorrect Address
If an incorrect address is entered and the parcel is returned to us, additional shipping fees may apply to resend your order.
If you have any questions about your order, please contact us at: untdclothing.aus@gmail.com . Thank you for supporting our brand — it truly means everything ♡